Contact us

Please note: Due to Coronavirus (COVID-19) Woodgate offices are currently closed.

We would like to reassure you that you can still contact us on 0116 295 3405 or by email or using our online forms.

Thank you for your patience and cooperation.

 

If you would like to get in touch with us you can do so in a number of ways:

1. Call the main switchboard on: 0116 295 7572 (this is our new number).

2. Write to:

NHS West Leicestershire CCG

c/o NHS East Leicestershire and Rutland CCG
Room G30, Pen Lloyd Building, County Hall
Glenfield
Leicester
LE3 8TB

Please note from January 2022 all postal enquiries should be sent to the County Hall address as our Woodgate office has now closed.

3. Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.


 

Please note that you are contacting West Leicestershire CCG and not the Loughborough Urgent Care Centre (LUCC). The CCG is a commissioning organisation and is not the provider of urgent care services. If you would like to contact LUCC, please call 01509 568800. 

If you have a general enquiry for West Leicestershire CCG, please use the contact information below. For information on how we useyour data, visit our Data Protection page

 

Contacting a member of staff

Many staff are working from home in line with Government advice, but they are still contactable. If you already have their email address or their mobile number, please try to get in touch with them in this way first. If they are not working for any reason, their voicemail or out of office message will advise you who to speak to in their absence. If you do not have their email address or mobile number or you don’t know who you need to speak to, please email This email address is being protected from spambots. You need JavaScript enabled to view it. If you do not have access to email, please contact us on the telephone number above.

 

Complaints and enquiries

If you would like to make a complaint or enquiry about an NHS service you have used, or you have an outstanding complaint or enquiry, please use our online form below to get in touch or you can email  This email address is being protected from spambots. You need JavaScript enabled to view it..If you do not have access to email or the internet, please ask someone else to make the enquiry on your behalf by email. If you do not have access to email, please contact us on the telephone number above.

 

Safeguarding children and adults

Find contact details for Leicester, Leicestershire and Rutland

 

Media enquiries 

For media enquiries please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. . Please note this email address is for media only and will be monitored Mondays to Fridays between 9am and 5pm.

 

Freedom of Information (FOI) requests

To make an FOI request, or to ask about an existing one, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Coronavirus

For enquiries about Coronavirus, please follow the guidance available on the national website: https://www.nhs.uk/conditions/coronavirus-covid-19/

 

For anything else

If you have any other queries please email us on This email address is being protected from spambots. You need JavaScript enabled to view it. or you can contact us using social media.

If you do not have access to email or social media, please contact us on the telephone number above.

 

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